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Hand Off Social Media to Your Customer Service Department

As social media evolves, it’s starting to seep into other departments. No longer are the Twitter and Facebook accounts run by a lone ...
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    From Social to Content: Facebook’s Evolution Into a Content Conglomerate

    In the wide world of the Internet, fickle users, demanding investors, and growing technologies are just a few driving forces that ...
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      Will Twitter Catch Up in Time?

      In order to survive in the ever-changing and competitive world, people and brands alike must evolve and grow from what they once were, ...
        Fresh Pressed

        Fresh Pressed: 4/2/2014

        Today’s Category: Curation Oh! The Things You Can Do … With Hootsuite! I think it is time to take a deeper look into all you can ...
          Fresh Pressed

          Fresh Pressed: 4/1/2014

          Today’s Category: Connections How to Set Up Google Authorship (Video) Hi, I’m Justin Gagnon with you small business marketing tip of ...
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            Who Says Social Media Isn’t a Job?

            When you look at someone’s resume and it says they’re proficient in Microsoft Word, does it mean they know how to open a Word Doc and ...
              Fresh Pressed

              Fresh Pressed: 3/26/2014

              Today’s Category: Curation Tumblr Adds Two-Step Authentication to Ward Off Hackers As a part of an effort to ramp up security efforts ...
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                Social Media Management Tips, from a Therapeutic Perspective

                This article is based on some of the concepts I presented at Pubcon New Orleans 2014. I was looking at social and community from a more ...
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                  Would Brands Fare Better if Facebook Quit The Algorithm Game?

                  Last week, I tried to defend Facebook. I talked about the decreasing brand reach and agreed with Marketing Land that there’s no way ...
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                    The 2014 State of Content Marketing Survey is Now Open

                    Calling All Marketing Decision-Makers! We are excited to announce the launch of our second annual State of Content Marketing Survey, a ...
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