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Day: November 21, 2013

How to Turn Customer Service into Content

Your customer isn’t happy. What’s worse, they’ve turned to the Internet to voice their frustrations. Your PR people are panicking, but fear not, your customer service team is on it! […]

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What’s Going On, Google?

Many of you may have recently had a mini freak-out session (just as I did) last week when you logged into your Gmail.  Where did all my options go on […]

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Sponsored Posts, Advertorials and Native Ads: What’s the Big Difference?

Sponsored posts. Advertorials. Native advertising. There are some blurred lines between these different forms of marketing as far as how they differ from each other. They all have one common […]

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