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Day: April 7, 2014

Hand Off Social Media to Your Customer Service Department

As social media evolves, it’s starting to seep into other departments. No longer are the Twitter and Facebook accounts run by a lone social manager who pours over analytics and […]

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From Social to Content: Facebook’s Evolution Into a Content Conglomerate

In the wide world of the Internet, fickle users, demanding investors, and growing technologies are just a few driving forces that perpetuate change in design, functionality, and features of online […]

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