Each Friday we send out a weekly newsletter that features an exclusive article that can’t be found on the blog. Here’s the article that was featured a few weeks ago:

How to Turn Customer Service into Content

Your customer isn’t happy. What’s worse, they’ve turned to the Internet to voice their frustrations. Your PR people are panicking, but fear not, your customer service team is on it! They know how to fix this customer’s problems and turn the social media coal into a diamond..[…]

Did you miss anything on the blog last week? We also recap the best-of CopyPressed from the week before:

Smartphone Users: Use ‘Em or You’ll Lose ‘Em

There is one thing that comes embedded in every smartphone: an email app. I’m not talking about your generic, run-of-the-mill, email icon with the stock photo of an envelope glaringly taunting you every time you turn your phone on […]

The Pros of a Holacractic Corporate Structure

CopyPressers enjoy following the company evolution of Zappos. Delivering Happiness, written by Zappos CEO Tony Hsieh, was first on our list when we started the CopyPress book club. Its company culture and core values have influenced ours, which is why .[…]

We wrap up the newsletter with the most recent Fresh Pressed which has a round-up of what’s interesting and relevant to content marketing on the web.

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