Content Creation

Outsourcing Industry News Weekly Recap: December 15 – 22, 2011


Published: December 22, 2011 (Updated: August 21, 2019)

Online marketing company analysts are in a mad scramble to make the necessary changes on their websites and other campaigns for the coming year. Here is the latest set of outsourcing industry news that these analysts can use in the daunting task to expand their online network, discover business opportunities and prepare for next year.

India’s IT Outsourcing Giant Meets the Smart Grid

Wipro, India’s IT outsourcing giant is getting into smart grid and green power in a huge way, both at home and overseas. According to Subbi Lakshmanan, Vice President of Industry Practices for Wipro’s energy, natural resources and utilities business unit, the company is helping utilities deliver energy usage data to client smartphones and iPads in the United States.

Just like other IT services giants, the Indian-based company is making a big name in the smart grid industry. Wipro has ongoing utility undertakings in Europe, Asia, Australia and North America. It includes bread-and-butter enterprise asset management and smart meter integration projects to building and offering smart meters into the European market and designing solar farms in India.

Infosys Purchases Australia-based Portland BPO

Infosys BPO Limited, the business process outsourcing ancillary of Infosys Limited, has signed a definitive contract to acquire all of the outstanding share capital in Australia-based Portland Group Pty Ltd. Portland Group is a chief provider of strategic sourcing and category management services. It was founded in 1999 and today counts many huge ASX 200 organizations within the Australia district as clients. The company’s main office is situated in Sydney and has offices in Melbourne, Brisbane and Perth.

The purchase is expected to be completed by early next year, subject to several closing conditions being met. The acquisition consideration for the deal is AUD 37 million, but will be finally decided based on customary post-completion adjustments.

Egypt—A Major Player in Information Industry

These days, the people of Egypt are known for their efforts to overturn a political regime with the use of mobile phones and social networking sites like Facebook and Twitter. But they’re even more popular in the information technology industry with more Egyptians joining and embracing the information society by means of supporting the country’s efforts to forge a knowledge economy.

The Global Arab Network reported that Egypt is poised to emerge as a major player in the information economy, according to UN Conference on Trade and Development (UNCTAD). The report was based on Egypt’s increasing activity in the ICT sector, both in terms of retail user penetration, including infrastructure development, innovation and service provision. In recent years, the country has done well in the field of business process outsourcing (BPO).

India BPO Industry Terms US Call Center Bill “Protectionist”

Earlier today, the Indian business process outsourcing (BPO) industry gave a rebuff to the US Call Center and Consumer Protection Bill, labeling it another “protectionist” measure by the country.

The Bill, tabled in the US House of Representatives yesterday, aims to make companies that move call center jobs abroad ineligible for all federal grants for the next five years. Introduced by Representatives Tim Bishop and David McKinley, it also seeks to put rigorous mandates on the operations of call centers.

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